{"id":72,"date":"2024-06-17T06:54:31","date_gmt":"2024-06-17T06:54:31","guid":{"rendered":"https:\/\/cybeus.com\/ccmcweb\/?page_id=72"},"modified":"2024-10-14T11:34:27","modified_gmt":"2024-10-14T11:34:27","slug":"services","status":"publish","type":"page","link":"https:\/\/cybeus.com\/ccmcweb\/services\/","title":{"rendered":"Services"},"content":{"rendered":"[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_header title=”Services offered” header_fullscreen=”on” header_scroll_down=”on” header_image_url=”https:\/\/cybeus.com\/ccmcweb\/wp-content\/uploads\/2024\/10\/services-icon.jpg” _builder_version=”4.24.3″ _module_preset=”default” title_font=”Aclonica||||||||” title_text_align=”left” content_text_align=”justify” content_font_size=”20px” content_line_height=”1.8em” background_image=”https:\/\/cybeus.com\/ccmcweb\/wp-content\/uploads\/2024\/08\/turki.jpg” parallax=”on” title_text_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n
We specialize in conducting training programs from
\u201cD to D\u201d \u2013 Design to Delivery. <\/span><\/p>\n
New and unique programs are designed. <\/span><\/p>\n
They are highly customized to the organizations\u2019 needs and the level of participants for whom the training is intended.. <\/span><\/p>\n
While delivering, the focus is on personalising the program to suit the individual group of participants.<\/span><\/p>\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_tabs module_class=”vertical-tabs3″ _builder_version=”4.24.3″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_tab title=”Dynamic Communication Skills” _builder_version=”4.24.3″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” body_font=”||||||||” sticky_enabled=”0″]<\/p>\n
Dynamic Communication Skills<\/h2>\n
FOR WHOM:<\/strong> People from all walks of life who are interested in developing their Communication Skills<\/p>\nEveryone is born with the ability to communicate naturally. But effective and dynamic communication is a skill and hence can be learnt. \u201cTo communicate effectively is to live life effectively\u201d.<\/p>\n
Most of the problems in life and relationships happen because of ineffective communication. There is also loss of productivity in work and happiness in personal life. The ability to express oneself clearly and positively with confidence is an asset one needs to become a successful person. So also is the ability to listen.<\/p>\n
Listening is a skill that is seldom taught in schools and colleges. A workshop on Dynamic Communication helps participants learn the principles and methods of effective communication. Applying these principles result in changing the way of life towards success.<\/p>\n
\n\n\n\nPARTICIPANTS WILL<\/strong><\/h3>\n\n- Realize the importance of communication in life.<\/li>\n
- Learn to communicate effectively<\/li>\n
- Identify the personal style in their communication.<\/li>\n
- Learn to dissolve barriers in communication.<\/li>\n
- Sharpen one\u2019s communication for success in life.<\/li>\n
- Overcome fear of expression<\/li>\n<\/ul>\n
METHODOLOGY<\/strong><\/h3>\n\n- Interactive Sessions<\/li>\n
- Introspective Exercises<\/li>\n
- Spontaneous Processing<\/li>\n
- Structured tools for assessment<\/li>\n
- Experiential Exercises<\/li>\n
- Tools for Monitoring Self \u2013 Development<\/li>\n
- Games<\/li>\n<\/ul>\n
TOPICS:<\/strong><\/h4>\nCOMMUNICATION<\/strong><\/h3>\n\n- Process of communication<\/li>\n
- Identifying and overcoming barriers<\/li>\n
- Self-assessment of one\u2019s efficiency<\/li>\n
- Focus on oral communication skills<\/li>\n
- Building and sustaining rapport<\/li>\n
- Perception and its effect on interpretation<\/li>\n<\/ul>\n<\/td>\n
\nSPEAKING SKILLS<\/strong><\/h3>\n\n- Personal qualities of speaker<\/li>\n
- Importance of using voice effectively<\/li>\n
- Principles of one to one speaking<\/li>\n
- Effective speaking<\/li>\n<\/ul>\n
LISTENING SKILLS<\/strong><\/h3>\n\n- Levels of listening<\/li>\n
- Identifying one\u2019s own efficiency<\/li>\n
- Effective listening practices<\/li>\n
- Exercises for developing effective listening<\/li>\n<\/ul>\n
NON \u2013 VERBAL COMMUNICATION\u00a0<\/strong><\/h3>\n\n- Awareness of Non-Verbal Communication<\/li>\n
- Body language for effective rapport building<\/li>\n
- Developing the \u201cThird eye\u201d<\/li>\n<\/ul>\n
SELF-AWARENESS<\/strong><\/h3>\n\n- Self \u2013 Image and Self \u2013 Esteem<\/li>\n
- Its role in communication<\/li>\n
- Developing a positive self image<\/li>\n<\/ul>\n
ACTION PLAN<\/strong><\/h3>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/et_pb_tab][et_pb_tab title=”Effective Presentation Skills” _builder_version=”4.24.3″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Effective Presentation Skills<\/h2>\nFOR WHOM:<\/strong> All Professionals, managers and executives in staff and line positions, leaders and team members of projects including software who have to make effective and convincing presentations to board of directors, press, customers and company personnel.<\/p>\n\n\n\n| \n PARTICIPANTS WILL:<\/strong><\/p>\n\n- Learn how to make powerful business presentations in order to win support, persuade and sell their products or ideas to others.<\/li>\n
- Get maximum opportunity for the development of techniques and proficiency in all areas of verbal communication and presentation.<\/li>\n
- Enable to identify and to overcome difficulties one might experience while making presentation.<\/li>\n
- Encourage the practice of the skills with involvement, participation and professional appraisal together with individual coaching.<\/li>\n
- Enable to develop the public speaking skills that make a positive impression and enhance their professional image<\/li>\n<\/ul>\n
AREAS OF FOCUS<\/strong><\/p>\n\n- Effective Presentation Skills<\/li>\n
- Preparation of material<\/li>\n
- ersonal Style and behavior<\/li>\n
- Communication in depth<\/li>\n
- Personal action plan<\/li>\n
- Action Plan<\/li>\n<\/ul>\n
METHODOLOGY<\/strong><\/p>\n\n- Video shooting of each participant<\/li>\n
- Interactive Sessions<\/li>\n
- Spontaneous Processing<\/li>\n
- Structured tools for assessment<\/li>\n
- Experiential Practice Exercises<\/li>\n
- Identifying the problems in presentations and implementing the solutions<\/li>\n
- Personal feedback<\/li>\n<\/ul>\n<\/td>\n
\nTOPICS:<\/h5>\nPREPARATION OF MATERIALS<\/strong><\/p>\n\n- Setting the objectives and expectations<\/li>\n
- Carrying out a detailed analysis of audience to match the material to their needs<\/li>\n
- Accumulating and selecting the vital information<\/li>\n
- Structuring the overall design to give the presentation form and clarity<\/li>\n
- Compiling and working from script to notes<\/li>\n
- Giving birth to the right words<\/li>\n<\/ul>\n
PERSONAL STYLE AND BEHAVIOR<\/strong><\/p>\n\n- Speaking with power and persuasion<\/li>\n
- Controlling speaking stress, fear and apprehension<\/li>\n
- Building inner calm and outward composure<\/li>\n
- Visual impact-posture, movement gesture<\/li>\n
- The correct method of breaking for more proficient speaking; clarity, audibility and projection<\/li>\n
- Commanding attention and communicating the message<\/li>\n
- Developing a more interesting and expressive voice in order to maintain audience attention<\/li>\n<\/ul>\n
COMMUNICATION IN DEPTH<\/strong><\/p>\n\n- Handling the question-hearing\/listening the problems<\/li>\n
- Impromptu speaking-thinking \u2018on the feet\u2019 and speaking \u2018off the cuff\u2019<\/li>\n
- Audience\/speaker relationship<\/li>\n
- Diffusing inflammatory situations<\/li>\n
- Communicating in groups<\/li>\n<\/ul>\n
PERSONAL ACTION PLAN<\/strong><\/p>\n\n- Awareness on the remaining areas for further development and improvement<\/li>\n
- Recognition of the sheer pleasure that results from dynamic speaking<\/li>\n<\/ul>\n
ACTION PLAN<\/strong><\/p>\n <\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n [\/et_pb_tab][et_pb_tab title=”Train the Trainer” _builder_version=”4.24.3″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n \n \n Train the Trainer<\/h3>\nIn today\u2019s global and competitive environment only learning organizations can grow and sustain.<\/p>\n Training has become an important learning activity for developing excellence and enable \u201cordinary people perform extraordinarily\u201d. Creative Communication and Management Center brings over 30 years of experience in organizing and facilitating the process of nurturing highly effective people in different organizations.<\/p>\n \u201cTRAIN THE TRAINER\u201d workshop is designed to help trainers understand and apply the nuances
of effective training. All Professionals, Managers, Executives, Leaders, Teachers and Trainers including Freelance Trainers wanting to make an impact as trainers will benefit from this workshop.<\/p>\n A 2 DAYS intensive workshop that helps trainers be more effective in their training!<\/h3>\n\n- Determining learning objectives<\/li>\n
- Training Methods and Design<\/li>\n
- Personal Style and behavior<\/li>\n
- Effective Delivery, Participants\u2019 Focus<\/li>\n
- Evaluation & Action Plan<\/li>\n<\/ul>\n
\n Program Objectives:<\/b><\/p>\n\n- Understand the Training process and roles of trainer<\/li>\n
- Help internal trainers develop competencies in designing training modules<\/li>\n
- Learn and develop good level of competence in delivering training<\/li>\n
- Make training lively and interactive.<\/li>\n
- Enjoy and innovate while executing training programs<\/li>\n<\/ul>\n<\/div>\n
\n Methodology<\/b><\/p>\n The methodology adopted is a combination of<\/p>\n \n- Structured assessment<\/li>\n
- Interactive sessions<\/li>\n
- Practice exercises<\/li>\n
- Group work<\/li>\n
- Sample Design<\/li>\n
- Introspective process<\/li>\n
- Video-taping of Presentations & Spontaneous processing<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n
[\/et_pb_tab][et_pb_tab title=”Management Development Program” _builder_version=”4.24.3″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n Management Development Program<\/h3>\nProgram Outline:<\/b><\/p>\n PHASE ONE \u2013 Two Days<\/b> | PHASE TWO (After One to Two Months) Two Days<\/b><\/p>\n These are the main topics. Once these are finalized, the sub-topics for each topic will be designed.<\/p>\n \n\n\n| \n PHASE ONE<\/b><\/strong>:<\/p>\nGOAL SETTING<\/strong><\/p>\n\n- Define Success<\/li>\n
- Goal Setting Process<\/li>\n
- Identify Strengths and Talents<\/li>\n
- Goal Statement for Self and Team member<\/li>\n
- Aligning individual\u2019s and team members\u2019 goals with the organizational goals<\/li>\n
- Monitoring each team member<\/li>\n
- Program Self and team for Success using Neuro-Linguistic Programming<\/li>\n<\/ul>\n
INTER-PERSONAL SKILLS<\/strong><\/p>\n\n- Use Transactional Analysis as a way of life<\/li>\n
- Understand one\u2019s own Ego-gram profile<\/li>\n
- Decision to change in areas where one needs to change<\/li>\n
- Understand team members\u2019 profile<\/li>\n
- Four Attitudes<\/li>\n<\/ul>\n
COMMUNICATION<\/strong><\/p>\n\n- Process of communication<\/li>\n
- Barriers \u2013 Identifying and overcoming barriers<\/li>\n
- Self \u2013 assessment of one\u2019s efficiency<\/li>\n<\/ul>\n
PRESENTER\u2019S QUALITIES<\/strong><\/p>\n\n- Personal style<\/li>\n
- Controlling speaking stress, fear & apprehension<\/li>\n
- Building inner calm & outward composure<\/li>\n
- Visual impact \u2013 posture, gesture, eye contact<\/li>\n
- Voice culture<\/li>\n
- Total body behavior<\/li>\n<\/ul>\n
LISTENING SKILLS<\/strong><\/p>\n\n- Effective listening practices<\/li>\n
- Exercises for developing effective listening<\/li>\n<\/ul>\n
NON \u2013 VERBAL COMMUNICATION\u00a0<\/strong><\/p>\n\n- Awareness of NVC & Body language for effective rapport building<\/li>\n
- Developing the \u201cThird eye\u201d<\/li>\n<\/ul>\n
TEAM BONDING<\/strong><\/p>\n\n- Team Spirit<\/li>\n
- Understand what keeps team together<\/li>\n
- Individual Vs Team needs<\/li>\n
- Build Effective & empowered team<\/li>\n<\/ul>\n
COACHING\u00a0<\/strong><\/p>\n\n- Understand coaching process<\/li>\n
- 4 Phases of Coaching<\/li>\n
- Coaching tools and techniques<\/li>\n
- Coaching for peak performance<\/li>\n
- Giving structured and pro-active feedback on Performance<\/li>\n<\/ul>\n<\/td>\n
| \n POSITIVE INFLUENCE AND MOTIVATION<\/strong><\/p>\n\n- Understand what motivates people<\/li>\n
- Self Motivation Styles to motivate others<\/li>\n
- Positive Feedback<\/li>\n
- 4 Styles of leadership<\/li>\n
- Identify levels of motivation of team members<\/li>\n
- Task Vs People orientation<\/li>\n
- Invest on relationship<\/li>\n<\/ul>\n
PROFESSIONALISM<\/strong><\/p>\n\n- Understanding the larger business interest<\/li>\n
- Increasing The Business Sense<\/li>\n
- Understanding beyond operational issues<\/li>\n
- Become professional in approach to work related issues<\/li>\n<\/ul>\n
PHASE TWO: <\/strong> \u2013 Two Days<\/strong><\/p>\nLEADERSHIP\u00a0<\/strong><\/p>\n\n- Qualities of an effective leader<\/li>\n
- 4 styles of leadership<\/li>\n
- Manager As Leader<\/li>\n
- Differences between manager and leader<\/li>\n
- Developing one\u2019s own leadership qualities<\/li>\n<\/ul>\n
MANAGEMENT SKILLS<\/strong><\/p>\n\n- Assessment Of One\u2019s Level Of Management Skills<\/li>\n
- Principles Of Planning & Developing<\/li>\n
- Effective Organizing Skills<\/li>\n<\/ul>\n
PROBLEM SOLVING<\/strong><\/p>\n\n- Steps to solve problems<\/li>\n
- Creative problem solving<\/li>\n<\/ul>\n
CHANGE MANAGEMENT<\/strong><\/p>\n\n- Understand stages of change<\/li>\n
- Impact of change on performance<\/li>\n
- Using appropriate methods of guiding and coaching at different stages<\/li>\n<\/ul>\n
DELEGATION \/ CONTROLLING<\/strong><\/p>\n\n- Understand importance of delegation<\/li>\n
- Deciding whom to delegate and what to delegate<\/li>\n
- Preparing self and others for delegation<\/li>\n
- Four stages of delegation process<\/li>\n<\/ul>\n
CONFLICT MANAGEMENT<\/strong><\/p>\n\n- Understand philosophy of conflict management<\/li>\n
- Causes of conflicts<\/li>\n
- Steps for conflict resolution<\/li>\n
- Handling Emotions<\/li>\n
- Acknowledge the importance of understanding and accepting emotions<\/li>\n
- Dealing effectively with emotions that drain energy<\/li>\n
- Stress management exercises<\/li>\n<\/ul>\n
ACTION PLAN<\/strong><\/p>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/et_pb_tab][et_pb_tab title=”\u201cBET\u201d \u2013 Building Effective Teams” _builder_version=”4.24.3″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n \u201cBET\u201d \u2013 Building Effective Teams<\/h3>\n\n ![\"\"](\"https:\/\/cybeus.com\/ccmc\/wp-content\/uploads\/2014\/05\/team-building.jpg\") <\/p>\n
TEAM BUILDING<\/strong><\/p>\n\n- Team Roles<\/li>\n
- Building team spirit<\/li>\n
- Resolving differences between team members<\/li>\n<\/ul>\n<\/div>\n
\n\n\n| \n INTER-PERSONAL RELATIONS<\/strong><\/p>\n\n- Components of Inter-personal communication<\/li>\n
- Need for better Inter-personal relations<\/li>\n
- Factors affecting Inter-personal relations<\/li>\n
- Creating an amicable work atmosphere<\/li>\n<\/ul>\n
TRANSACTIONAL ANALYSIS<\/strong><\/p>\n\n- Using Transactional Analysis for understanding self & others<\/li>\n
- Ego states and ego-gram<\/li>\n
- Strokes, Stroking strategy<\/li>\n
- Four Attitudes & Life Positions<\/li>\n<\/ul>\n
ATTITUDES<\/strong><\/p>\n\n- Developing positive mental attitude<\/li>\n
- Decisions for attitudinal change<\/li>\n<\/ul>\n<\/td>\n
| \n NEURO-LINGUISTIC PROGRAMMING<\/strong><\/p>\n\n- Basics of NLP<\/li>\n
- Understanding how people differ in the way they take in reality<\/li>\n
- Information for communication<\/li>\n
- Building and sustaining rapport<\/li>\n
- Perception and its effect on interpretation<\/li>\n
- Use principles of NLP for better communication<\/li>\n<\/ul>\n
SELF-AWARENESS<\/strong><\/p>\n\n- Self \u2013 Image, Self \u2013 Esteem<\/li>\n
- Its role in inter-personal communication<\/li>\n
- Developing a positive self image<\/li>\n<\/ul>\n
CONFLICT RESOLUTION<\/strong><\/p>\n\n- Understand conflicts<\/li>\n
- Clarifying goals of conflict management<\/li>\n
- Steps to resolve conflicts<\/li>\n
- Communicating effectively for resolving conflicts<\/li>\n<\/ul>\n
ACTION PLAN<\/strong><\/p>\n\u00a0<\/h5>\n <\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n [\/et_pb_tab][et_pb_tab title=”Personal Effectiveness Program” _builder_version=”4.24.3″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n Personal Effectiveness Program<\/h3>\nFOR WHOM:<\/b><\/p>\n People from all walks of life who are interested in Self development<\/p>\n One of the gifts of life is to be able to get what we want in our life. Our personal effectiveness decides our quality of life in every aspect both personally and professionally. In today\u2019s life balancing the different roles we play affects our goals, relationships and achievements.<\/p>\n In this process of becoming personally effective we can discover more meaning in what ever we do in our life. Learning to become personally more effective in a structured way in a workshop helps and facilitates the process of becoming a better human being.<\/p>\n \n\n\n\n\n PARTICIPANTS WILL<\/strong><\/p>\n\n- Live life with confidence<\/li>\n
- Realize their own competence<\/li>\n
- Be confident of their competence<\/li>\n
- Handle difficult situations effectively<\/li>\n
- Create sense of achievement<\/li>\n
- Make goal \u2013 setting a way of life<\/li>\n
- Achieve success in career<\/li>\n
- Gain personal mastery<\/li>\n
- Developing a sense of ownership for work<\/li>\n
- Building enthusiasm towards work<\/li>\n
- Unlock hidden potential<\/li>\n
- Discover the keys to success<\/li>\n<\/ul>\n
METHODOLOGY<\/strong><\/p>\n\n- Interactive Sessions<\/li>\n
- Introspective Exercises<\/li>\n
- Spontaneous Processing<\/li>\n
- Structured tools for assessment<\/li>\n
- Experiential Exercises<\/li>\n
- Tools for Monitoring Self \u2013 Development<\/li>\n
- Games<\/li>\n<\/ul>\n
TOPICS:<\/strong><\/p>\n\n- TOTAL LIVING ANALYSIS<\/li>\n
- Different aspects of an individual<\/li>\n
- Roles we play<\/li>\n<\/ul>\n
GOAL SETTING<\/strong><\/p>\n\n- Achievements, Wants & Goals<\/li>\n
- Defining success<\/li>\n
- Translate wishes to goals<\/li>\n
- Goal setting as a way of life<\/li>\n<\/ul>\n<\/div>\n
<\/p>\n<\/td>\n \n UNDERSTANDING \u201cWORK\u201d<\/strong><\/p>\n | | | | | | | | | |